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Step1: Open program MS word
Step2: Press ctrl H to active Find & Replace
Step3: in the Find box, type \<*\>, remember to use wildcards
Step4: in Replace box, click Format->Font, Check Hidden
Step5: Click “Replace all”.
Step6: Check word count in bottom information bar.
Step7: close document and DO NOT save if you don't want to make changes to client’s file.